Frequently Asked Questions
When planning an event, it can be overwhelming finding the right entertainment. Some of the most common questions about our services are listed here. If you have any additional questions, please feel free to contact us at firstname.lastname@example.org.
1. What kinds of paint do you use and are they safe?
We use professional FDA approved and hypoallergenic face/body products that are safe for use on children and adults. The glitters used are cosmetic grade and adhesives used are professional theatrical makeup products.
2. Do you clean and sanitize your products?
Yes! Because face paint has antibacterial and hypoallergenic ingredients, it can be used on many clients. Our paints, brushes, sponges and supplies are thoroughly washed, sanitized and wiped down during and after every event. Strict hygiene practices are implemented to ensure a safe and enjoyable painting experience for you and your guests.
3. What do you need to set up?
An 8ft rectangular tall table and 2 chairs are needed for setup. If the event is outside, please ensure a shaded area is available.
4. How many kids can you paint in 1 hr?
Depending on the complexity of the design, we can paint 10-15 designs per hr. For school fairs and large corporate events,the number of designs can be limited to 2 min per person or less with advanced preparation and consultation with the client.
5. How old do you have to be to get face painted?
This depends on the child and if they sit well enough to get painted. The recommendation is for children to be 2 years old and up, while younger children can get painted on their arms or legs as an option. There have been some really quiet 1 year olds who've had their faces painted, a rarity!
6. May I request a custom design or specific theme?
We are more than happy to accommodate any design, theme, or ideas you may have for your event. Please inform us in advance and provide us with samples of the designs you want. Menus can be made for kids to choose the designs from.
7. How long do glitter tattoos last?
Glitter tattoos last between 3 to 7 days depending on your skin type and aftercare. They last the longest when they are free of alcohol, oils and lotions. When bathing, don't scrub the tattoo but wash around the area and pat dry. To remove it, soak in rubbing alcohol, baby oil, or lotion for a few minutes, then scrub.
8. How do I remove face/body paint and glitter tattoos?
Face paints are removed with regular soap and water (or a baby wipe). If skin is dry, use a bit of baby or olive oil. Water resistant paints are removed with soap first, let sit for a few min and wash off. You can also use baby oil. Glitter tattoos, including temporary/metallic tattoos are easily removed with baby oil.
9. What can customers know about your company?
Providing exceptional entertainment for an event isn't easy! We are a professional team of artists and performers that take pride in the services we offer. Smiles are our specialty for all of our clients! We love what we do and the smiles we bring to children and adults alike! We attend classes, workshops, conventions, and seminars to further our education on new products and techniques.
10. Is Gratuity included?
Gratuity is not included in your total fee. For satisfactory service, a 10-20% gratuity is appreciated for all artists!
A non-refundable booking fee is required to secure the date and time for your event. Because we book a few weeks in advance, please book as soon as you know your event date. Last minute bookings (5 days or less) require an additional fee to get special arrangements to accommodate your event.
For areas more than 30 miles away from Brooklyn, NY, an additional travel fee and a 2 hr minimum is required.
Events must be held rain or shine. In case of adverse weather conditions, outdoor events should have alternate location arrangements. If you reschedule due to rain, rain dates are not held unless a non-refundable booking fee is made for the new date. If your event is postponed or rescheduled due to an emergency, please contact us within 7 days prior to your party so that we can try to accommodate your new date and time. If we are unavailable, your booking fee can be used as credit towards a future booking.